Very friendly staff, but do not go here if you are expecting fast service. As of writing this, I have waited nearly two hours for a standard oil change. No, the facility was not busy at my time of arrival, nor within the first following hour. While I do not know the finer points of operating a garage, I do know that there were two garage bays consistently open up until around 25 mins ago. While it’s not entirely justified, this is most likely due to my not making an appointment; so be sure to save yourself the trouble and call ahead.
For basic auto services, Tires, Oil changes great service. Knowledgable staff. quick turn around. Make reservations when possible. Generally pretty busy.
It's a good place to get your car fixed with trusted mechanics. The wait can be long so make an appointment if you really need to have your car fixed.
I went in to get a screw out of my tire and they told me that my tires were dry rotted and would not fix them because they were in such bad shape that I would have to buy new tires then he proceeded to walk me to the counter I said I can only do two and he said let me adjust the price (they were going to try to sell me 4 brand new tires) I left and went to walmart they said they were just fine charged me 10.00 DO NOT GO HERE I have been a costumer for years and I am finally seeing how they treat women.
Very helpful staff. Took much longer than expected (just under 4 hours to get a new set of tires & an alignment). But the guys were very kind and helpful!
Firestone Complete Auto Care is a US Car Repair based in Kingsport, Virginia. Firestone Complete Auto Care is located at 401 W Center St, Kingsport, TN 37660, USA.
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